Accessing the Expo on the afternoon before the event was a traffic nightmare. Being forced by the organizer to pickk up the race packet at the expo is ridiculous for an event the sold out weeks ahead of time. Upon arrival at the expo to pick up my packet I was told that they “ran out of mens t shirts” and they would have to mail it to me. UNLESS I wanted to purchase another off the rack inside the EXPO!
As far I am concerned you were selling the t shirt I already paid for !
Pre race was as expected, bands were good fun, port a pottys were available. Corals were poorly organized, i saw no one trying to direct people or briefing on proper ettiquette etc.
The course is very cool although much less entertainmnet than expected. they claimed 44, 000 runners and want to be 60,000 plus next year. The course was not large enough for 44K, not even close.
Post race was absolutely ridicoulous. Way too small an area , poor placement of phot booths, tables, etc. Ran short of finisher medals by thousands. Major traffic jams trying to get back in the hotel for gear check etc.
Bottom line – Premium priced event- extremely poor organization, service, execution. This is a destination event for most- you should expect it to be highlight of the trip. Way too many people left disapointed by RnR, Competitor Group, et al.
Topped off by zero substantial offer to make things right from the organizer. It is a month since the event and I am still waiting to see my tshirt…
